Terms of Service

Our services

We design and build websites, software and AI integrations, and provide related support. The scope, price and timeline of each project are defined in the proposal or agreement for that project.

Client portal accounts

Access to the client portal is by invitation. You are responsible for keeping your credentials secure and for the activity under your account. Tell us right away at support@xlynx.com if you suspect unauthorized access. We may suspend accounts that are misused or that put the service at risk.

Invoices and payments

Invoices are issued in US dollars and are due on the date shown on each invoice. Card payments are processed by Stripe. Late payments may pause work on the related project. Fees already paid are non-refundable except as stated in your project agreement or required by law.

SMS support program

Program: XLynX Support. You can text our toll-free number +1 (855) 570-2111 to reach our support team. We use text messages only to reply to you and continue the support conversation you started — no marketing or promotional messages.

Opt-in: by texting us, you agree to receive replies from us at that number about your request.

Frequency: message frequency varies with the conversation.

Costs: message and data rates may apply, according to your mobile plan.

Opt-out: reply STOP at any time to stop receiving messages. You will receive one confirmation and no further messages unless you text us again. Reply HELP for help, or email support@xlynx.com.

Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Acceptable use

Don't use our website, portal or support channels to break the law, send spam or harmful content, attempt to access accounts or data that aren't yours, or interfere with how they work.

Intellectual property

Our website, portal and their content belong to us or our licensors. Ownership of the work we deliver to you is defined in your project agreement. You keep ownership of the content and files you share with us and give us permission to use them to provide our services.

Third-party services

Our services rely on third parties (such as hosting, payment, email and messaging providers). Their own terms may apply, and we are not responsible for their services.

Disclaimers

The website and portal are provided "as is" and "as available". To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Warranties for project deliverables, if any, are set out in your project agreement.

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim related to these Terms is limited to the amount you paid us in the 12 months before the claim.

Governing law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Clark County, Nevada.

Changes

We may update these Terms from time to time. We will post the new version on this page with its date; continuing to use our services means you accept it.

Contact us

XLynXAi LLC, Las Vegas, Nevada, USA. Email: contact@xlynx.com. Support: support@xlynx.com or text +1 (855) 570-2111.